Need a TV Wall Mounting, Satellite, or CCTV service?

Why Am I Missing Channels Even Though My Reception Is Fine

Freeview has revolutionized how we watch television, offering many channels without the need for a monthly subscription. However, many viewers often need clarification when specific channels go missing, even though their reception seems perfectly fine. If you’re one of them, you’re not alone. Let’s delve into the reasons behind this problem.

Frequency Changes and Retuning

One of the most common reasons for missing channels is the periodic changes in broadcasting frequencies. As channels are added or removed, or when there are upgrades to the transmission infrastructure, frequencies might be shuffled around.

Solution: Regularly retune your Freeview box or TV. This ensures that your device is up-to-date with the latest channel placements. Most TVs and set-top boxes offer an automatic retuning option. Still, checking the manual retuning process is always a good idea.

Interference Issues

Local interference can affect specific frequencies even if your reception is generally good. This could be due to several reasons:

  • Electrical Interference: Devices like vacuum cleaners, thermostats, or LED lights can interfere with your signal.
  • Obstructions: Large buildings, trees, or hills can obstruct the signal, especially if you’re far from the transmitter.

Solution: Ensure that your aerial is positioned correctly and is of good quality. If you’re in a region with many obstructions, consider investing in a high-gain aerial.

Transmitter Faults

Sometimes, the issue may not be at your end. Transmitters can occasionally face technical glitches or undergo maintenance.

Solution: Check online for any reported issues with your local transmitter. Freeview’s official website often provides updates on transmitter statuses.

Aerial Issues

A perfectly fine reception doesn’t always mean your aerial is faultless. Over time, aerials can degrade or get misaligned due to weather conditions.

Solution: Regularly inspect your aerial for any visible damages. If you suspect misalignment, consider getting a professional to realign it.

Overlapping Regions

In some areas, homes can pick up signals from multiple transmitters. This can lead to duplicate channels or missing ones due to signal confusion.

Solution: Use a manual tuning feature to select the preferred transmitter. This ensures you’re tuned to the strongest and most relevant signal.

Software Glitches

Your Freeview box or TV can sometimes experience software hiccups like any digital device.

Solution: A simple restart often solves many problems. If issues persist, consider a factory reset (but remember, you’ll need to retune afterwards).

Channel Changes and Removals

Channels on Freeview aren’t static. Some might be temporarily removed, or their broadcasting rights could change, leading to their absence.

Solution: Stay updated with channel listings on the official Freeview website. If a channel is removed, another usually replaces it, so retuning might help.

Weather Conditions

Surprisingly, weather plays a significant role in signal reception. Heavy rain, snow, or high atmospheric pressure can affect signal strength.

Solution: While you can’t change the weather, ensuring your aerial is in optimal condition can mitigate some of these effects.


Missing channels on Freeview, despite a good reception, can be frustrating. However, understanding the potential causes can empower you to find a solution swiftly. Regular retuning, monitoring local transmitter updates, and ensuring your equipment is in top shape are essential. With some troubleshooting, you’ll be back to enjoying your favourite shows in no time.

Service Enquiry

Get a Quote

Get your free quote today. Submit your details below and we’ll be in touch shortly.

Open chat
Hello 👋
Can we help you?